789piso Privacy Policy

This Privacy Policy applies to all personal information collected by 789piso in connection with your use of our website at 789piso.net, our mobile applications, our customer support channels, and any other services we operate under the 789piso brand. It applies to all registered players, visitors, and anyone who interacts with our platform — whether you are in Manila, Cebu, Davao, Quezon City, Makati, or any other part of the Philippines.

789piso is deeply committed to protecting the privacy of every Filipino player on our platform. We collect only the personal data that is strictly necessary to operate our gaming services, comply with Philippine regulatory requirements, and provide you with the best possible experience. We do not sell your personal information to any third party for marketing purposes — full stop.

By registering a 789piso account and using our platform, you acknowledge that you have read, understood, and agreed to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree, you must discontinue use of the 789piso platform.

For the purposes of the Philippine Data Privacy Act of 2012, the personal information controller responsible for your data in connection with the 789piso platform is 789piso, operating under PAGCOR regulatory oversight.

All data protection inquiries, requests to exercise your data subject rights, and privacy-related complaints should be directed to our designated Data Protection Officer (DPO). Contact details for our DPO are provided in Section 14 of this Privacy Policy.

789piso has registered its data processing systems with the National Privacy Commission (NPC) in accordance with NPC Circular 17-01 requirements applicable to personal information controllers processing personal data of more than 1,000 individuals.

789piso collects the following categories of personal information from players and users of our platform. We have organized these by category so you can see exactly what we hold about you.

3.1 Registration & Identity Data

• Full legal name (as it appears on your government-issued Philippine ID)
• Date of birth (used to verify you are 21 years of age or older)
• Gender
• Email address
• Philippine mobile number
• Residential address in the Philippines
• Username and encrypted account password

3.2 KYC & Verification Documents

• Government-issued Philippine ID (PhilSys National ID, passport, driver's license, SSS/GSIS card, voter's ID, or PRC ID)
• Selfie or live photo for identity verification matching
• Proof of address documents (utility bill, bank statement, or similar)
• Source of funds declaration where required by PAGCOR or AMLA regulations

3.3 Financial & Transaction Data

• GCash or PayMaya account number (masked)
• Bank account details — BPI, BDO, or Metrobank — for withdrawal processing (masked)
• Visa or Mastercard last four digits and billing name
• Deposit and withdrawal transaction history
• Wallet balance history and bonus credit records

3.4 Gaming Activity Data

• Game session logs including games played, bet amounts, win/loss records, and session duration
• JILI slot game history and RTP records
• Sports betting selections and wager history
• Bingo card purchases and results
• Bonus and promotional offer usage history
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)

3.5 Technical & Device Data

• IP address and approximate geolocation (province/city level)
• Device type, operating system, and browser version
• Unique device identifiers
• Session timestamps and login history
• Cookies and similar tracking technologies (see Section 7)

3.6 Communications Data

• Customer support chat transcripts and email correspondence
• Feedback and complaint records
• Survey responses where voluntarily submitted
• Marketing preferences and opt-in/opt-out records

789piso collects personal data through the following means:

• Direct submission: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion, you directly provide us with personal data.
• Automated collection: When you access the 789piso website or app, we automatically collect technical and device data through server logs, cookies, and similar technologies.
• Third-party payment processors: When you transact via GCash, PayMaya, BPI, BDO, Metrobank, Visa, or Mastercard, our payment partners share transaction confirmation data with us to credit your 789piso wallet.
• Identity verification partners: We use third-party KYC verification services that process your uploaded ID documents and selfie to confirm your identity. These partners are bound by strict data processing agreements and Philippine DPA compliance requirements.
• PAGCOR and regulatory bodies: In certain circumstances, PAGCOR or other Philippine authorities may share information with us in connection with regulatory compliance or player protection obligations.

789piso processes your personal data only for specific, legitimate purposes. Below is a clear breakdown of every purpose for which we use the data we collect, along with the legal basis under the Data Privacy Act of 2012.

5.1 Account Management & Service Delivery

We use your registration and identity data to create and maintain your 789piso account, authenticate your logins, process your deposits and withdrawals, credit your wallet, and provide access to all games on our platform — including JILI slots, live dealer tables, bingo, and sports betting. Legal basis: Performance of contract.

5.2 Regulatory Compliance & AML

As a PAGCOR-regulated online casino, 789piso is legally required to conduct KYC verification, monitor transaction activity for anti-money laundering (AMLA) compliance, and report suspicious activity to the Anti-Money Laundering Council (AMLC). We retain and process financial and identity data to meet these obligations. Legal basis: Legal obligation.

5.3 Responsible Gaming

We analyze your gaming activity data — session durations, bet amounts, loss patterns, and deposit frequency — to identify potential problem gambling indicators. This allows us to proactively offer responsible gaming tools, enforce player-set limits, and honor self-exclusion requests. Legal basis: Legitimate interest / legal obligation under PAGCOR directives.

5.4 Fraud Prevention & Security

Technical and device data, IP addresses, and behavioral patterns are processed to detect and prevent fraudulent account access, multi-accounting, bonus abuse, cheating, and unauthorized use of the 789piso platform. Legal basis: Legitimate interest.

5.5 Customer Support

Communications data — support transcripts and email records — are used to resolve your queries, process complaints, and improve our support processes. Legal basis: Performance of contract / legitimate interest.

5.6 Marketing Communications

With your explicit consent, we may use your email address and mobile number to send you personalized promotional offers, bonus notifications, and platform updates relevant to 789piso games and services. You may withdraw this consent and opt out at any time by contacting our support team at [email protected] or by using the unsubscribe link in any marketing email. Legal basis: Consent.

789piso shares your personal data only in the limited circumstances described below. In every case, data sharing is subject to strict contractual data protection obligations or is required by Philippine law.

6.1 Service Providers

We engage third-party service providers who process personal data on our behalf as personal information processors under data processing agreements compliant with the Philippine DPA. These include:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard networks — for deposit and withdrawal processing.
• KYC verification providers: Third-party identity verification services that process ID documents and biometric selfies to confirm player identity.
• Game providers: JILI Gaming and other licensed game studios whose titles appear on 789piso. These providers may receive anonymized session data required to operate their game APIs. No identifying personal information beyond a session token is shared with game providers.
• Cloud infrastructure providers: Hosting and database services that store 789piso platform data in secure, DPA-compliant environments.
• Customer support platforms: CRM and live chat tools used by our support team to manage player queries.

6.2 Regulatory & Legal Disclosure

789piso will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), Philippine law enforcement agencies, or courts of competent jurisdiction when legally required to do so — including in response to valid legal process, court orders, or regulatory investigations. We may also disclose data where necessary to protect the rights, property, or safety of 789piso, our players, or the public.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of substantially all of 789piso's assets, player personal data may be transferred to the acquiring entity as part of that transaction. In such cases, 789piso will notify affected players via registered email and ensure the acquiring entity is bound by data protection obligations no less protective than those in this Privacy Policy.

789piso uses cookies and similar tracking technologies on our website to ensure the platform functions correctly, to protect security, and to improve your experience. Below is a breakdown of the cookies we use.

7.1 Strictly Necessary Cookies

These cookies are essential for the 789piso platform to function. They manage your login session, maintain your wallet state during a gaming session, and enable security features such as CSRF protection. These cookies cannot be disabled without breaking core platform functionality.

7.2 Performance & Analytics Cookies

We use anonymized analytics cookies to understand how players navigate the 789piso platform — which game categories are most popular, where players encounter difficulty, and how our pages perform. This data is aggregated and does not identify individual players. You may opt out of analytics cookies at any time.

7.3 Functional Cookies

Functional cookies remember your preferences on 789piso — such as your preferred language, last-visited game category, and notification settings — so you do not have to reset these on every visit.

7.4 Managing Cookies

You can manage or delete cookies at any time through your browser settings. Most browsers allow you to block all cookies or to alert you before a cookie is stored. Please note that blocking strictly necessary cookies will prevent you from logging in or using the 789piso platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

789piso retains personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by Philippine law and PAGCOR regulatory obligations. The following retention periods apply:

After the applicable retention period expires, 789piso securely deletes or anonymizes your personal data so it can no longer be linked back to you. Anonymized, aggregated data may be retained indefinitely for statistical and business analytics purposes.

789piso implements robust technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security framework includes the following controls:

• 256-bit SSL/TLS encryption: All data transmitted between your device and 789piso servers is encrypted in transit using industry-standard TLS 1.3.
• Encryption at rest: Sensitive personal data — including KYC documents, financial records, and passwords — is encrypted at rest in our database systems using AES-256 encryption.
• Password hashing: Account passwords are never stored in plain text. 789piso uses bcrypt hashing with salting to store password data securely.
• Access controls: 789piso staff access to personal player data is governed by role-based access control (RBAC). Only staff with a legitimate business need may access player data, and all access is logged and audited.
• Two-factor authentication (2FA): 789piso offers 2FA for player accounts and mandates it for all internal staff accessing player data systems.
• Regular security audits: 789piso conducts regular penetration testing and security audits of our platform infrastructure to identify and remediate vulnerabilities.
• Data breach response: In the event of a personal data breach affecting your data, 789piso will notify the National Privacy Commission (NPC) within 72 hours and notify affected players as required by NPC Circular 16-03.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 789piso. These rights are available to all registered Filipino players and may be exercised by contacting our Data Protection Officer at [email protected].

• Right to be informed: You have the right to be told what personal data 789piso collects about you and how it is processed — which is the purpose of this Privacy Policy.
• Right of access: You may request a copy of all personal data 789piso holds about you. We will respond to access requests within thirty (30) days.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request correction. Account details can often be updated directly from your account dashboard.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under AMLA and PAGCOR regulations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
• Right to data portability: You may request your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON) where technically feasible.
• Right to lodge a complaint: If you believe 789piso has violated your data privacy rights, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.

789piso is strictly an adults-only online gaming platform. In accordance with Philippine law, all players must be at least 21 years of age to register and participate in casino-style gaming on 789piso. We do not knowingly collect personal data from individuals under 21 years of age.

Age verification is conducted at the point of registration through date-of-birth capture and is confirmed through our mandatory KYC process, which requires a government-issued Philippine ID showing the player's date of birth. Any account found to belong to a person under 21 years of age will be immediately suspended, all personal data associated with that account will be deleted, and any deposited funds will be returned to the original payment source.

If you are a parent or guardian and believe your child has registered on the 789piso platform, please contact our Data Protection Officer immediately at [email protected]. We will investigate and act swiftly.

Some of the third-party service providers engaged by 789piso — including cloud infrastructure providers and KYC verification partners — may process personal data in countries outside the Philippines. Where such cross-border data transfers occur, 789piso ensures that:

• The receiving country or organization provides an adequate level of data protection, as assessed by the National Privacy Commission (NPC).
• Appropriate contractual safeguards — such as standard contractual clauses compliant with NPC requirements — are in place with the third-party recipient.
• The transfer is limited strictly to the minimum personal data necessary to provide the contracted service.
• Third-party recipients are prohibited from using transferred data for any purpose other than the contracted service delivery.

The primary data processing for 789piso's core platform operations — account management, gaming activity, and payment processing for Philippine payment methods — is conducted within infrastructure serving the Southeast Asian region. 789piso prioritizes data localization to the Philippines and the ASEAN region wherever technically and commercially feasible.

789piso reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new regulatory requirements from the NPC or PAGCOR, changes in our platform's features, or for other operational reasons.

When we make material changes to this Privacy Policy, we will notify you by posting a prominent notice on the 789piso website and by sending an email to the address registered on your account at least seven (7) days before the changes take effect. The "Last updated" date at the top of this page will always reflect the most recent revision date.

Your continued use of the 789piso platform after the effective date of any amendment to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you must stop using the platform and may close your account as described in our Terms & Conditions.

We encourage you to review this Privacy Policy periodically, especially before providing any new personal data to 789piso, so you are always informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or 789piso's data processing activities, please contact our designated Data Protection Officer. Our DPO is available to assist Filipino players with all data privacy matters Monday through Sunday, including Philippine public holidays.

You also have the right to escalate any unresolved privacy complaint directly to the National Privacy Commission (NPC) of the Philippines. The NPC is the government authority responsible for administering and implementing the Data Privacy Act of 2012 and has jurisdiction over all personal information controllers operating in the Philippines.